To ensure that our online casino ratings are honest, unbiased, and informative, we follow strict evaluation processes to maintain the absolute highest standard.
This page will explain how we ensure that you get the best user experience possible and leave the site with more knowledge than before you entered CasinoWizard.com.
Our Casino Rating Criteria
We use the following criteria when evaluating and rating UKGC-licensed casinos, casino games, and online slots.
Licensing and Regulation
We start each review with one of the most essential details. Is the online casino or game licensed and approved by the United Kingdom Gambling Commission (UKGC)?
If the casino or game passes this first test, we will continue with the review.
Game Variety
When evaluating a UKGC-licensed online casino, we look closer at its game offering.
How many game studios does the casino cooperate with?
How are the slots, live casino, and other games offered here?
Do they have any exclusive games, and what about jackpot games?
We evaluate all these factors and explore how the games are displayed in the lobbies. Are they easy to find, and what game categories do we have to choose between?
It’s also interesting to see what kind of games the casino offers its players in the most prominent positions, as that reveals what games the casino prefers that you play and what type of player the casino might attract.
The Return To Player Percentages
Today, most online slots are offered in various payout versions. These can often range from an average Return To Player of 84% to 96%, and games can be provided for casinos in 3-6 different RTP configurations.
Online casinos can choose which of these they want to offer their players.
This is important as the lower the RTP, the more profits the casinos will earn, while a higher RTP will increase your chances of winning long-term.
At CasinoWizard.com, we exclusively gather all the data from all slots and show you where you can play a specific game on the highest RTP version.
We also evaluate and rate the overall RTP offering at that site during our casino reviews.
Bonuses and Promotions
Welcome bonuses, promotions, and other loyalty programs can be a nice kicker as they can give you more value or more funds to play with.
However, not all bonuses are equal, as they have different sizes, wagering requirements, and other added terms and conditions.
To simplify things for our visitors, we review all the details and present them in an easy-to-read and comprehensive way so that you can make wiser decisions about where to play.
This evaluation is also part of our rating process and is one of the critical pillars of an online casino’s offering.
Payment Options
A premium online casino must offer its customers a range of safe and reliable payment methods for depositing and withdrawing funds.
During our reviews, we investigate and test the payment methods offered at each casino we investigate.
The most common options include debit cards, e-wallets, and bank transfers.
We also test the withdrawal procedure to see how long the casino processes withdrawals and when the funds reach our accounts.
Suppose the casino offers additional perks, like express withdrawals, or disadvantages, like withdrawal limits. In that case, we will inform you about them and add them to our final casino rating.
Customer Support
The customer support department is another essential factor we evaluate when reviewing a UKGC-licensed online casino.
We contact them through live chat, email, and phone (when available) with different queries and requests and test their response time and overall quality of replies.
We also examine how the casino’s FAQ page is structured and if it offers valuable help.
The overall outcome from these customer support tests is then included in the casino’s overall rating.
Mobile Experience
The days when PCs and desktops were the most used devices online are long gone. Today, the mobile experience is more important than ever, as more players use their smartphones than any other device when playing online casino games.
This is why we give the mobile experience more importance than the other options.
How is the user experience on mobile? Are the games and different functions easy to use on mobile?
We also include tablets and app versions in our tests.
Fair Play and Security
The UKGC license is the first priority when reviewing online casinos available to players in the United Kingdom. However, we also ensure that the casino uses secure technology (SSL encryption).
All games on offer must have been tested and approved by third-party companies so that the random number generator (RNG) algorithms guarantee a fair and safe outcome when playing casino games online.
Our Review Process
We follow specific processes to guarantee a seamless experience for our visitors and a fair chance for the casinos and games to score as they deserve.
H3: Research and Verification
Once we check that a casino passed the UKGC license test, we start by researching its background and ownership and examine its overall reputation among players and the industry.
Hands-On Testing
We register player accounts and test the payment methods by making real-money deposits and withdrawals while using the site and testing all its functions.
When reviewing online slots and other casino games, we dedicate plenty of time to playing them, testing the features, and gathering all the data to give a real-player user experience and a fair rating.
Continuous Updates
We constantly update our review to ensure that all information is current, as changes often happen due to regulatory reasons and other factors.
Transparency and Unbiased ratings
We create all our reviews with the player’s best interest in mind. Will this online casino, slot, or game enhance the user’s experience, and why? These are the questions that we want to answer.
To give an honest and fair review and rating, we keep our opinions unbiased, with no outside influence possible.
We may receive affiliate commissions for some links, but this does not influence our ratings or content.
How We Score
We use a 1-5 rating scale to evaluate online casinos, slots, and games with a final verdict.
When evaluating a UKGC-licensed online casino, we look at the following factors when giving a casino a final rating:
- Available games and developers
- The RTPs on offer
- Welcome bonus and other promotions
- The overall reputation
- Safety
- Mobile Experience
- Payment methods and processing times
- Support department
Meanwhile, when we review online slots, we look at the following criteria:
- The Graphics
- Sound
- Features on offer
- RTPs
- The uniqueness of the game
- The overall experience
Why You Can Trust Us
Our team consists of iGaming professionals and experts who have worked in the online gambling industry for more than 20 years per individual.
We have inside knowledge of the industry after working for online casinos in various roles and by playing and testing thousands of online slots through the years.
We know what makes a good online casino and when something might be missing, as we have the knowledge and experience to compare them.
While we have our personal preferences about online slots and other casino games, we can evaluate them from the point of view of the customer for whom they were created and share our opinions about them.
When you trust someone’s opinion, you want that person to be an expert. We can proudly say that few other individuals have the same experience in the gambling industry as we do.
This is why you can trust us, our reviews and ratings.