About Mr Q…

MrQ Casino is a hybrid of an online casino and a bingo site.

It was launched in 2018 by Lindar Media Limited, a UK gambling brand based in St Albans.

The site is approved and licensed by the UKGC (account number 51250), so you can be sure of its trustworthiness. 

Nowadays, it isn’t easy to stand out as a casino, as countless sites offer comparable products while featuring cookie-cutter layouts and similar games and bonuses.

That said, MrQ is by no means an off-the-shelf online casino. 

This operator has adopted the no-wagering policy pioneered by PlayOJO, which has become hugely popular with players.

Without the pesky wagering requirements, any winnings you incur from free spin promotions will be automatically transferred to your real money balance.

Not many casino sites have been willing to embrace this revolutionary concept. 

The site features over 960+ games from 30+ providers, including top-tier manufacturers like NetEnt, Microgaming, Play’n GO, BTG, and Pragmatic Play. The casino won the prestigious EGR Slot Operator of the Year award for 2021 — quite an impressive feat, considering they don’t have a portfolio as extensive as many of their competitors.

MrQ is one of the few UK casinos offering referral and mobile bonuses. Another appealing aspect is the casino’s Must Win jackpots via its collaboration with Latvian provider Skywind Group. 

While curating this review, our team discovered that MrQ allows PayByPhone deposits, yet another distinctive feature.

Available Languages and Countries

MrQ is entirely oriented toward UK players. It accepts only those situated in the United Kingdom — therefore, you will not be able to join the site if you’re not living in the UK, regardless of whether you’re a British citizen. 

That said, the only supported language on the site is English. Similarly, live chat agents only speak English.

Support 

There are several ways to resolve problems at MrQ. For starters, you will find the following customer support methods available on the site:

  • Email: [email protected] 
  • Live chat: Available from 8:00 a.m. to 8:00 p.m., Monday through Sunday 
  • Regular mail: Address it to MrQ PO Box 1243, St. Albans, AL19JH

For pressing matters, live chat is the most reliable contact option. Still, it’s a minor letdown that the service doesn’t work around the clock. 

There is also an extensive FAQ section on MrQ, so you may be able to diagnose your problem that way without having to contact support.

Using the search bar will help you troubleshoot specific issues. When we typed “deposit,” eight different Q&As related to it popped up.

MrQ offers a blog section, as well as guides and game reviews. Beginners may find these resources useful. 

Payment Providers 

MrQ’s cashier is fairly limited, with only a handful of payment methods available. That said, the casino collaborates with major payment providers like Visa, Mastercard, and PayPal. The PayByPhone option is supported for those with contracts with O2, EE, or Three. 

Players can also make deposits via online banking directly from their bank accounts. 

MrQ only accepts British pounds, which is unsurprising, considering the fact it’s a UK-only online casino. 

Game Providers 

MrQ initially started out as a Thunderkick-powered online casino platform, but it has teamed up with several other providers, thus upgrading its library significantly.

Currently, it offers games from more than 20 suppliers, including A-listers like: 

  • NetEnt 
  • Hacksaw 
  • Relax Gaming 
  • Evolution 
  • Blueprint 
  • Play’n GO 
  • Red Tiger Gaming 
  • BTG 
  • Nolimit City 
  • Pragmatic Play 
  • Playson 
  • Push Gaming 

A few notable brands seem to be missing from this otherwise varied mix of providers, including NextGen, Yggdrasil, and Playtech. 

Even though MrQ doesn’t have the most extensive library out there, it still offers plenty of exciting slots you can try out.

For instance, if you’re a fan of Nolimit City slots and their signature xWays and xNudge mechanics, here are a few titles that you may want to check out at MrQ: 

NetEnt slots are widely known for their cutting-edge graphics, innovative storylines, and features (the Cluster Pays mechanism, for example).

MrQ offers a range of NetEnt classics like: 

Finally, if Pragmatic Play titles are your cup of tea, you’ll find MrQ’s selection of slots particularly appealing. Here are a few popular choices:  

Live casino games come from Evolution.

Overall slots selection rating

MrQ is a relatively new casino and has slots from some 30 different providers.

We see Netent slots, Play’n GO, Pragmatic Play, Red Tiger, Thunderkick, Hacksaw gaming, Relax Gaming, Big Time Gaming, iSoftbet, and Push Gaming slots, and many more.

Our main gripe is that the number of slots is relatively limited (less than 200).

The number of available slots is growing gradually, but there is still a long way to go.

CasinoWizard’s slot selection rating for MrQ Casino: 2.5 out of 5 stars.

MrQ Casino RTP analysis for the Biggest Providers

High time to get down to the real business: which providers score top marks at MrQ Casino, and which providers offer terrible odds?

Which Providers Have Good RTPs in MrQ Casino?

The good news is that MrQ offers slots with the higher (default) RTPs; therefore, you are not unnecessarily throwing away money.

Most players are familiar with the fact that providers like Play’n GO and Pragmatic Play offer slots with different RTP versions.

Play’n Go slots can have RTPs as low as 94%, 91%, or even worse, 87%.

The comforting news is that most Play’n Go slots have RTPs of 96% at MrQ.

Beware, though, that more popular Play’n Go slots (like Book of Dead or Rise of Olympus are offered with RTPs of 94% at MrQ.

So, if you are looking for a high-RTP version of Book of Dead, we advise you to play at a different online casino.

Pragmatic play slots are offered (with very few exceptions) at 96% at MrQ, which is excellent news, as most casinos offer these slots at lower payout rates.

Which Providers Have Poor RTPs in MrQ Casino?

Nolimit City slots are best avoided here: most of MrQ’s Nolimit City slots have the lower RTP version.

Overall slots RTP rating: 4.5 out of 5 stars.

Banking 

The minimum deposit is £10 across the board.

The maximums vary widely depending on the chosen method: 

  • Debit cards: £10,000 
  • PayPal: £5,500 
  • PayByPhone: £30 per transaction; £240 monthly 

Per the UKGC’s responsible gambling protocols, the casino will ask you to set up deposit limits before you make your first deposit.

The lowest acceptable cashout amount is £10. 

The processing time depends on the payment method you choose: 

  • PayPal: 6 hours 
  • Visa Direct: 4 hours 
  • Visa and Mastercard: 3–5 days 

The casino doesn’t charge fees for deposits and withdrawals. 

By default, MrQ will process your cashout request using the same method you’ve opted for when depositing. If you want to change it, you must wait until your real money balance drops below £1. 

Safe Gambling: Is MrQ Casino Safe? 

MrQ is a safe and reliable online casino, and substantial evidence supports this claim. 

Firstly, the site is vetted by the UK Gambling Commission, the industry’s most revered regulatory body.

For those who want to do a background check, the account number is 51250.

Furthermore, the site uses 256-bit SSL encryption to protect transactions. Almost all modern casinos use this system, effectively preventing cyber attacks.

Namely, it obscures your sensitive data, making it inaccessible to unauthorized third parties. 

Finally, MrQ offers several proactive, responsible gambling tools to help players establish control over their spending and prevent problem gambling. These include limits (deposit, time, wager), reality checks, self-assessment, time-outs, and self-exclusion. 

KYC and Documents 

KYC checks are mandatory in all UKGC online casinos, and MrQ is no exception. To verify your ID and address, you need to submit the following documentation: 

  • Passport 
  • UK driving license 
  • Birth certificate 
  • Recent bills (water, mobile, gas, and electricity) 
  • Bank statements 
  • Mortgage statements 
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