About Hello Casino…

Hello Casino opened its virtual doors in 2014 under the White Hat Gaming Ltd. umbrella.

The platform runs on licenses from the Gambling Commission of Great Britain and Malta Gaming Authority. Being part of an experienced company such as White Hat Gaming Ltd. helps Hello Casino give players a premium gambling experience. 

The game lobby carries titles by the biggest names in the industry — Microgaming, Big Time Gaming, Pragmatic Play, Play’n GO, Wazdan, Hacksaw Gaming, and others.

Players can choose between the most popular slots, table games, and live dealer titles packed with rewarding features and engaging gameplay.

On top of that, the casino boasts secure payment methods, a user-friendly interface, and attractive bonuses. 

The following article will introduce you to the best Hello Casino features. 

Available Languages and Countries

Thanks to the MGA license, Hello Casino can deliver a fantastic gambling experience to players worldwide.

Despite a somewhat long list of restricted countries, the gaming hub welcomes casino enthusiasts from the UK, Canada, New Zealand, Brazil, Germany, Finland, Norway, South Africa, Peru, Chile, and many others. 

As a result, the platform is available in several versions — English (international), French, German, Norwegian, Finnish, Spanish, and Portuguese.

Apart from adjusting the platform language, you’ll also have access to multilingual customer support. That way, you can communicate with them in your native language and solve potential issues more efficiently.

Hello Casino review

Game Providers

Helo Casino boasts a neatly organized game lobby and an enormous selection of games.

You can easily find your favorite games by selecting one of the categories — top, new, slots, live casino, jackpots, Daily Drops, classic slots, Megaways, table games, Slingo, and others.

The casino also allows searching for games based on the software provider or using a search bar to find a particular title.

The platform counts hundreds of exciting games from renowned software developers, including Microgaming, Play’n GO, Pragmatic Play, Big Time Gaming, Wazdan, and Hacksaw Gaming.

Some of the big game studios are absent, though. There are no Elk Studios, Yggdrasil, Quickspin or iSoftbet games at this casino.

Unsurprisingly, the slot collection is the largest.

Besides blockbusters like Immortal Romance, Fishin’ Frenzy, Book of Dead, and Big Bass Bonanza, you’ll also run into new releases currently dominating the iGaming market — Curse of the Mummies, Aquatic Treasures Coast 2 Coast, Rockin’ Reels, Sizzling Eggs, and Treasure Pirates.

Below are our current Hello Casino favorite slots:

  • The Bowery Boys — This high volatility slot comes from the Hacksaw Gaming studio. The 6×5 NY gang-inspired game has cascading symbols, multipliers, free spins, and a 10,000x maximum win potential. 
  • Wolf Strike Hold and Win — If you’ve enjoyed Wolf Gold from Pragmatic Play, you’ll love this slot from the Iron Dog Studio. The standard 5×3 layout carries many features, including nugget symbols and free spins. The maximum win can go up to 5,100x the wager. 
  • Fishin’ Pots of Gold — Gameburger Studios released this slot in January 2022, and it already has fans worldwide. The exciting slot boasts cheerful graphics, free spins, wilds, and four jackpots. The largest one can bring a juicy prize worth 5,000x the wager. 

Besides the highly rewarding slots, Hello Casino also boasts 25 progressive jackpot titles with huge prizes.

Currently, Fishin’ Frenzy Big Catch and The Goonies Return games powered by the Jackpot King mechanic carry a $2 million jackpot.

The biggest reward is available in the Book of Atem WowPot, where a lucky player can collect a mind-boggling $12 million jackpot.

Of course, slots aren’t the only game category available in the Hello Casino lobby. You can always switch it up and try poker, blackjack, roulette, or baccarat. These games are available in RNG and live dealer variants, so it’s up to you to choose the correct option. 

CasinoWizard’s slot selection rating for Hello Casino: 4 out of 5 stars.

Hello Casino review slots rtp

Support

Hello Casino boosts its premium gambling services with responsive and professional customer support.

If you have any questions or run into a problem, you can reach out to the support team via:

Live chat is available 24/7, and the agents usually take between 30 and 60 seconds to respond to you, so the wait time is minimal.

You can quickly start a chat with an agent by clicking on the chat bubble in the lower-left corner. This support option is available to anyone, not only Hello Casino members. 

Surprisingly, Hello Casino doesn’t feature a Help Center with an FAQ section or additional support options. Therefore, if you need assistance with something, you’ll always have to reach out to the customer service team. 

Payment Providers

Hello Casino offers a comprehensive list of payment options facilitating casino deposits and withdrawals. You’ll have access to credit/debit cards, digital wallets, and bank transfers.

However, remember that the availability of specific banking methods depends on your location.

For instance, UK players can’t use credit cards for casino transactions. So, check out the Banking section before signing up and see whether your preferred payment option is available. 

Overall, Hello Casino accepts transactions from the following payment providers:

  • Visa
  • Mastercard
  • PayPal
  • Skrill
  • Neteller
  • Paysafecard
  • Bank transfer
  • Sofort
  • Trustly
  • Interac
  • MuchBetter

The currency also depends on your location.

So, while EUR is the default choice, you can also make payments in CAD, NZD, ZAR, NOK, ARS, CLP, and PEN.

Selecting your native currency will help you avoid conversion fees or additional costs.

Hello Casino won’t impose charges on your transactions, but your bank or other payment providers might. 

Banking

You won’t waste time waiting for the money to go through, as Hello Casino instantly processes your deposits.

Of course, withdrawals take more time. The operator requires up to 48 hours to process the cashout request. Afterward, the money will go to your account.

The minimum withdrawal amount is €10, while the maximum weekly limit is €12,500. 

If you haven’t verified your account before sending the withdrawal request, you’ll have to do it because the casino requires everyone to undergo the verification process. 

Safe Gambling: Is Hello Casino Safe?

Simply put — yes, Hello Casino is super safe. The casino has obtained two licenses from world-renowned agencies — the UKGC and MGA. The operator abides by strict rules and regulations, creating a safe gambling environment for its members. 

On top of that, the casino uses cutting-edge SSL encryption protocols that ensure all transactions go through private channels. The confidential information is also safely stored with restricted access. 

Finally, Hello Casino strongly recommends responsible gambling.

Players have several tools at their disposal (time-outs, session/deposit/loss limits, self-exclusion) and contact options for additional help. So, if you think you need assistance to control your gambling activities, you can reach out to Gambling Therapy or GamCare.

KYC and Documents

You’ll have to verify your account before sending the withdrawal request. It’s a simple yet necessary procedure imposed by KYC and AML regulations.

You’ll have to submit copies of your ID (driver’s license or passport), utility bills, bank statements, or payslips to do that. 

Once the casino verifies the documents, you can enjoy exciting games, collect bonuses, and make fast withdrawals.