About Frank & Fred Casino…

Frank & Fred is a modern-looking online casino that went live in 2018. The site is owned and operated by Mill Adventure Limited Casinos, a Malta-based company that runs a few other casinos, including Casinobud and Klirr Casino. 

Like its sister sites, Frank & Fred is licensed by the Malta Gaming Authority (license number MGA/CRP/716/2019). 

Frank & Fred hosts a sizable game library with more than 1,100 titles.

The games are supplied by various providers, including top-shelf slot makers NetEnt, Play’n GO, BTG, and Quickspin. 

Available Languages and Countries

Frank & Fred is a multilingual gaming site available in several languages.

You can set your gameplay and content language to International (English), Canada (French), Canada (English), Germany, New Zealand, Finland, Norway, Sweden, and Brazil. 

The language bar is located in the bottom right corner of the homepage — above the software provider logos.

Frank and Fred casino review

Game Providers

As of this writing, Frank & Fred has a little over 1,100 games on offer, the majority of which are slots. Demo mode is available for slots, even for unregistered users. This is a great way to see the overall vibe of the casino and test out some of the games (features, betting options) before committing. 

Frank & Fred collaborates with more than a dozen software developers, including high-profile studios like NetEnt, Quickspin, Play’n GO, Pragmatic Play, ELK, iSoftBet, Relax Gaming, and Big Time Gaming.

However, ThunderKick and Yggdrasil are notable absentees. 

One of the things that caught our attention during our Frank & Fred casino review was how intuitively the content is organized.

Players can browse the slots lobby by specific features (expanding wilds, win both ways, buy, multipliers, and more), allowing for easy navigation. 

Here are some of the most popular titles in the Frank & Fred slots catalog: 

  • Dead or Alive 2: An iconic slot from NetEnt that has a wild-west theme and a whopping RTP of 96.8%. It offers an enormous payout potential of 111,000x the stake, which is one of the prime reasons for its enduring popularity over the years.  
  • The Great Pigsby: Brought together by Relax Gaming, the Great Pigsby comes packed with bonus extras, including free spins and expanding wilds. It plays on a 5×3 grid with 243 ways to win. The game boasts an RTP of 96.55%, which is above the industry standard. 
  • Book of Beyond: We’ve seen numerous “Book of X” slots over the years, but Gamomat’s adaptation takes the popular genre to a new level in terms of visual quality. Moreover, the Book of Beyond offers a high RTP of 96.15% and a maximum payout of 5,000x your stake. 

Frank & Fred has a nice collection of jackpot slots, including NetEnt blockbusters Hall of Gods and Arabian Nights. 

CasinoWizard’s slot selection rating for Frank & Fred: 3.5 out of 5 stars.

RTP Score for the Biggest Providers

Apart from NetEnt, Frank & Fred offers low or mid-paying configurations for most developers’ slots.

Let’s take a closer look. 

Which Providers Have Good RTPs at Frank & Fred?

The only provider in Frank & Fred casino with high-paying versions of slots is NetEnt, with RTPs ranging between 95% and 96%. 

Which Providers Have Mediocre RTPs?

Frank & Fred has opted for mid-low paying variants of online slots (hovering around 94%) from Pragmatic Play, Play’n GO, Red Tiger, Nolimit City, Quickspin, and Hacksaw Gaming.

Which Providers Have Terrible RTPs at Frank & Fred?

Frank & Fred used to offer Play’n GO slots at an awful 87% RTP range, but thankfully in December 2022, they increased their whole PnG portfolio to an acceptable 94% level.

So Play’n GO slots are playable again at Frank & Fred at a decent RTP level.

Still, if you want to play the best-paying version of Reactoonz, you can find it elsewhere.

CasinoWizard rates the overall RTP score of Frank & Fred 3 out of 5 stars.

Frank & Fred is an excellent casino for playing NetEnt slots and a decent option for fans of Pragmatic Play, Nolimit City, and Quickspin slots.

Frank and Fred casino slots rtp

Support

You can get in touch with the support team in two ways — via live chat or email (at [email protected])

You can find the live chat button across the left-side menu. The icon will direct you to a help section with an extensive FAQ.

Several important topics are discussed in detail, including KYC/security, account settings, bonuses, and banking. If you cannot diagnose the problem that way, click on the “Open Chat” link; a support agent will get in touch with you within 20 seconds. 

Frank & Fred offers customer support in several languages, including English, Swedish, Norwegian, Finnish, and Portuguese.

To receive help in these languages, you must access the appropriate domain. If you want support in Swedish, for example, you need to log into the Swedish version of the website —  Frank & Fred.se.

Payment Providers

Frank & Fred accepts a decent line-up of payment methods for deposits and withdrawals. The number of banking options available varies between countries as some methods are geo-specific. Here are the most commonly offered ones: 

  • Visa
  • Trustly
  • Bank transfers 
  • Skrill
  • Neteller
  • MuchBetter 
  • ecoPayz 

Transactions can be made in several currencies, including SEK, EUR, NOK, and CAD. 

Banking

Frank & Fred doesn’t charge any fees for either deposits or withdrawals. Regardless of the transaction sum, the payments are free.

The minimum deposit and cashout limits are at €20 (or currency equivalent). The maximum limits are €10,000 per week and €25,000 per month, respectively. 

The cashout processing time in Frank & Fred varies between different methods. Depending on the banking option, the casino may take up to five working days to process your withdrawal. 

Safe Gambling: Is Frank & Fred Casino Safe?

Yes, Frank & Fred is a safe and trustworthy casino. It has a spotless track record for timely payments and customer service.

Our investigation found no evidence of unethical business practices on this site. 

Plus, the operator is licensed by the Malta Gaming Authority, one of the most respectable regulators in iGaming. 

Frank & Fred employs top-notch security measures for data protection, so you don’t have anything to worry about in this regard. The site’s transactions are encrypted, and the servers are protected with advanced firewall systems. 

The casino adheres to responsible gambling protocols and offers several proactive tools to help players establish better control over their spending. These include deposit limits, cool-offs, and a self-exclusion program. 

KYC and Documents

You’ll be required to undergo KYC verification in Frank & Fred Casino if your withdrawals reach €2,000.

This is standard practice in most regulated casinos to prevent money laundering and underage gambling.

You must send a digital copy of your passport/driver’s license and a utility bill or bank statement to verify your ID and address.